01
Editorial questions
Bike type advice, German infrastructure, routes around Brandenburg — ask with as much route detail as you can.
Contact
Write, call or visit the desk
We respond to editorial questions, partnership requests and general enquiries about our published guides on bike types and cycling in Germany.
02
Two business days
We aim to reply within two working days. Privacy and data requests are handled under the timelines in our Privacy Policy.
03
Hoppegarten base
Altlandsberger Ch 1, 15366 Hoppegarten — within the Berlin region’s eastern cycling corridor.
Address
Klenzegen
Altlandsberger Ch 1
15366 Hoppegarten
Germany
Phone
Hours
Monday–Friday, 09:00–17:00 (CET/CEST)
We aim to reply within two business days.
Legal
See our Impressum and Privacy Policy for controller details and data handling.
What helps us answer faster
Tell us which surfaces you ride, approximate weekly distance, and whether the bike is for commuting, sport or family use. Vague questions get careful but slower replies.
Thank you. Your message has been noted. We will reply to the email you provided.
Visit
Finding us in Hoppegarten
We are based at Altlandsberger Ch 1, a short ride from the eastern edge of Berlin. Appointments for editorial conversations are by arrangement — please write or call first rather than arriving unannounced.
Public transport: S-Bahn and regional connections serve the Hoppegarten area; cycling from the eastern districts is straightforward on marked routes. Parking for cars is limited — arriving by bike is usually the easier option.
Map
Altlandsberger Ch 1, 15366 Hoppegarten
Frequently asked contact questions
Do you sell bicycles or take bookings for test rides?
No. Klenzegen is an editorial desk, not a shop. We publish guides so riders can decide more clearly before they visit a dealer — we do not sell bikes, book fittings or run a showroom.
How quickly do you reply?
We aim to answer within two business days during Monday–Friday office hours. Messages sent at weekends are handled on the next working day.
Can I visit without an appointment?
Please write or call first. We are a small editorial team and cannot reliably host drop-in visits. Appointments for editorial conversations are arranged by email or phone.
What languages do you answer in?
We publish in English and can reply in English or German. Choose whichever is clearer for your question.